Metro Removes 3000-Series Trains After Door Malfunction

May 21, 2019

File Photo - Jessica Kourkounis / Stringer / Getty Images

The Washington Metropolitan Area Transit Authority early Tuesday removed all of its 3000-series trains from service following reports of a door malfunction.

Metro said the 3000-series trains compose about 15 percent of its available rail cars. The cause of the malfunction hasn’t been determined.

Because of the incident, Metro said most trains would include six cars. Many trains typically have eight cars.

The agency also resumed Grosvenor turnbacks, which made 32 more cars available.

Metro’s rush-hour promise, which enables customers to receive a ride credit if their commute takes more than 10 minutes longer than it should, is still in effect, Metro said.

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